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About the role

Firefighters control are important for protecting communities and responding to emergencies.

Real 999 call released to highlight the professionals answering emergencies

Content warning: What follows is a real recording of a 999 call to our Operations Control room during a flat fire. The audio could be distressing for some viewers.

‘My jaw dropped’: Veteran firefighter left stunned by family’s response after blaze

Scottish firefighters who extinguished a fire at a well-known family business in Glasgow’s east end say they’ve been ‘blown away’ by the owners’ response.

Grenfell Tower Inquiry: Phase 2 report

Our thoughts remain with those who were affected by the truly tragic events of the Grenfell Tower fire in June 2017.

Committee meetings

Find out more about our comittees, future meetings, and read the current meeting papers.

Open day for the next generation of Firefighter Control in Johnstone, Dundee, and Edinburgh

The Scottish Fire and Rescue Service is recruiting the next generation of 999 call handlers.

Current vacancies

Looking for a rewarding career? Apply for a role at SFRS and apply now.

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