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SFRS marks Emergency Services Day

Complaints

Guide to our complaints process, who can complain, and how to make a complaint.

Information requests

A guide to freedom of information and environmental information requests. Details on your right of access to information, how to request, and what to include.

Data protection

The guide explains what data protection is, what a subject access request is, and how to request them.

SFRS marks 12th Annual Performance Review

With Scotland witnessing a large number of outdoor fires this year, the Scottish Fire and Rescue Service has said it must continue to evolve to meet Scotland’s changing needs.

Say thanks

How to give feedback and say thanks

Options for change

Details of what options are part of the service delivery review

Consultations

Guide to our consultation process, open and previous consultations, and how to make sure you have your say.

How we measure community risk

How we measure community risk across Scotland using our Community Risk Index Model.

Service Delivery Review

Details about what the Service Delivery Review is, why we need to make a change, and how the public and staff were consulted.