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  1. How we operate

    Our Long-Term Vision and Strategic Plan

    9 September 2025

    Article

  2. Complaints

    Guide to our complaints process, who can complain, and how to make a complaint.

    10 September 2025

    Guide

  3. Information requests

    A guide to freedom of information and environmental information requests. Details on your right of access to information, how to request, and what to include.

    10 September 2025

    Guide

  4. Data protection

    The guide explains what data protection is, what a subject access request is, and how to request them.

    10 September 2025

    Guide

  5. SFRS marks 12th Annual Performance Review

    With Scotland witnessing a large number of outdoor fires this year, the Scottish Fire and Rescue Service has said it must continue to evolve to meet Scotland’s changing needs.

    10 September 2025

    News Article

  6. Say thanks

    How to give feedback and say thanks

    10 September 2025

    Guide

  7. Frequently asked questions

    Frequently asked questions around the service delivery review public consultation.

    18 September 2025

    Guide

  8. Options for change

    Details of what options are part of the service delivery review

    18 September 2025

    Guide

  9. About the Service Delivery Review

    An overview of what this review is and why we need to change

    18 September 2025

    Article

  10. Consultations

    Guide to our consultation process, open and previous consultations, and how to make sure you have your say.

    18 September 2025

    Guide