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Contact us
Common non emergencies we can help you with
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Organised firework events
Details on organised firework displays across Scotland 2025
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Glasgow firefighter honoured by the King after close to 50 years of protecting communities
Firefighter Alex Muir has received a King's Fire Service Medal after close to 50 years of service
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SFRS marks Emergency Services Day
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Complaints
Guide to our complaints process, who can complain, and how to make a complaint.
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Information requests
A guide to freedom of information and environmental information requests. Details on your right of access to information, how to request, and what to include.
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Data protection
The guide explains what data protection is, what a subject access request is, and how to request them.
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SFRS marks 12th Annual Performance Review
With Scotland witnessing a large number of outdoor fires this year, the Scottish Fire and Rescue Service has said it must continue to evolve to meet Scotland’s changing needs.
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Say thanks
How to give feedback and say thanks
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Options for change
Details of what options are part of the service delivery review