Home fire safety visits
Find out what is a Home Fire Safety Visit, who can get one, and how to arrange a visit.
Overview
A Home Fire Safety Visit is carried out by our staff for people at the highest risk of experiencing a fire in the home.
These visits aim to support people to live more safely by working with them to reduce their risk of fire.
During a visit, we can also help to address other risks of unintentional injury.
What a visit includes
During your visit, we will provide:
- identification of potential fire risks in your home
- information about bedtime routines
- help creating a robust escape plan
- advice and testing of smoke alarms
Where applicable, we will also provide:
- onward referral to our partners for further support and advice (with your permission)
- the installation of smoke alarms in line with Scottish legislation
Who can get a visit
Not everyone needs an in-person visit from us.
Our online Home Fire Safety Questionnaire helps to assess the level of risk within your home. At the end of the questionnaire, and if you are eligable, you will be offered a in-person Home Fire Safety Visit.
If you’re not eligible, we will provide you with a downloadable Fire Safety Plan. This will contain personalised fire safety advice and information.
Book a visit for someone else
You can also book a visit for a loved one, friend or neighbour (with their consent). You can do this by completing our Home Fire Safety Questionnaire.
Information for Partners
Our partner portal is due to go live soon.
We are seeking Partners to sign up to our HFSV Data Sharing Framework. We are aware this may take some time to gain approval through the organisation governance routes.
In the interim period we want to ensure partners can still refer to SFRS. There are two options:
-
If you have EGRESS (software that allows you to send emails securely) you can send the Partner Referral Form to us.
Please note we can only accept referral forms if they are sent via Egress. -
If you do not have Egress, call 0800 0731 999 and provide the same information as required on the form.
For further support, please read out Home Safety Partner Guide.
We have also produced a series of video demonstrations to show what is changing, how to use our new HFSV application to make a referral and how to complete our data sharing framework.
Watch our YouTube video about what changes have been made to our Home Fire Safety Visit scheme.
Find out how to manage our new HFSV application and how you can make referrals when using it in our video on YouTube.
And, finally, you can watch our video on YouTube to find out how to complete a data sharing framework for our new HFSV application.
How we use your data
The Home Fire Safety Visit Privacy Notice details how your personal information will be collected and used. It also includes what rights you have when it comes to your information.